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Terms and Conditions

Shipping Policy

Customer is responsible for all shipping charges. 


Quantities of 1-50 boxes will ship from our Louisville, KY location within 1-2 business days.  Orders of 100+ boxes, will be shipped via freight and delivery times may vary.  

Rush Shipments

We will do our best to accommodate your needs.  If you require your order to be shipped right away, please select UPS Next Day, 2nd, or 3rd Day at check out.

Local Pickup and Delivery Options

Orders placed within the Louisville, Kentucky area, are given the option to pick up their order free of charge. Local orders can be picked up during regular business hours at our parent company.  Arrangements must be made ahead of time, to ensure your order is ready for pickup. 


If you are located within a 40 mile radius of Louisville and you prefer to have your order delivered, there is a flat rate of $50.00 which is to be paid at the time of delivery.  


Formé Millinery Hat Shop - Parent Company

Mellwood Art Center 

1860 Mellwood Ave #111

Louisville, KY 40206  


Monday:  Closed

Tuesday-Friday: 12pm-5pm EST

Saturday: 12pm-3pm EST

Sunday:  Closed


Pricing

100% of payment is due at the time of order.


Hat Boxes USA strives to maintain prices at the lowest level.  Occasionally, prices may change without notice due to circumstances beyond our control. 

Returns

We strive to provide our customers with superior products you can trust.  If a product should arrive damaged, please send us an email within 24 hours to discuss replacement options.  Please keep all packaging until further instructions.  Email Address: info@hatboxesusa.com